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Satisfied Client: Ted L.
When Ted called us, he had been a homeowner for 20 years. Most of those years were spent building a happy life. This all changed when the IRS suddenly decided to audit him. When they concluded that he owed $73,000 in back taxes, Ted was in shock. He couldn’t make the payments, and the IRS put a lien against all his future earnings.
Shortly after, Ted lost his job. And as luck would have it, a tenant that was renting a room in his house also moved out. Stuck in a desperate situation, Ted sold his car and hoped the money from the sale could keep him going until he was able to figure it out what to do next.
He lived for months on the food he received from his church’s pantry. He tried to get his life back on track. He did the best he could to maintain the house and his bills. He knew he couldn’t keep it going for long, though. His yearly property tax bill came in and there was no way he could make the payment. He lost sleep for a month, spending every night panicking and thinking about how he could possibly catch up and pay back all the money he owed.
When Hurricane Matthew hit his home hard, tearing off his roof entirely, he knew he needed a way out and he needed the solution fast. Being a homeowner for 20 years, Ted knew he didn’t have the time or the money to sell his house the traditional way.
Then Ted got our postcard in the mail. He immediately called us and set up an appointment for us to come see his house. He remembers, “When you came over, you were really nice to me. You didn’t even talk about the house at first. You just asked me what I wanted to do.” That was the most comforting thing he’d heard in months. It took off some of the pressure and gave him some control. He explained to us that he needed to sell his house fast, but that he had no other place to live.
We worked with Ted and reassured him that we could buy the house from him and that he could continue to live in it until he found a new home to start over in. “You made sure I knew everything that was going on with the sale. You did everything you said you were going to do and helped me out of the darkest place I’ve ever been in my life. I want to thank you and Jen for everything you did for me.”